Privacy Policy

Who we are

Chad Scaffolding Ltd provides scaffolding and safety netting services from Morley, Leeds. For any questions about this policy or your personal information, email chad@chadscaffolding.com or write to Unit 6 Highcliffe Industrial Estate, Bruntcliffe Lane, Morley, Leeds, LS27 9LR.

What information we collect

When you contact us by phone, email or through the website form, we may collect:

• Your name, email address and phone number.
• Details of your project, site and access requirements.
• Records of our correspondence and any quotes or work agreed.

We do not collect payment details through this website, and we do not use advertising or analytics cookies.

How we use your information

• To respond to your enquiry and provide a quotation.
• To arrange, carry out and manage scaffolding work.
• To keep business and safety records, and to comply with legal obligations.
• To handle complaints or disputes.

Our lawful basis

We rely on our legitimate interests in responding to enquiries and running our business, on performing a contract when you instruct us, and on legal obligations for record-keeping. Where we ask for consent, you can withdraw it at any time.

Who we share information with

We share information only where necessary: with our email delivery provider and website hosting provider, with professional advisers such as accountants or insurers, and with authorities where required by law. We do not sell your personal information.

How long we keep it

Enquiry details are kept for as long as needed to deal with your enquiry and any follow-up, normally no longer than 12 months unless work is carried out. Project and business records are kept for as long as required by law, tax rules and insurance.

Your rights

Under UK data protection law you can ask for a copy of your information, ask us to correct or delete it, object to certain processing, or ask us to restrict it. Email us to exercise these rights. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our cookie policy for information about cookies and local storage.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.